1.1 If you engage with my service, I may ask to collect the following kinds of personal information from you, including:

• (a) contact details such as name, role, position or occupation, address, email address, mobile number
• (b) information relating to your health and lifestyle as well as circumstances and affairs relevant to the areas in which we are working
• (c) information regarding my communications with you and your attendance at workshops, courses, programs held by me

2.1 I may collect your personal information by various means including when:

• (a) you contact me with a question, comment or inquiry
• (b) you attend a workshop or event where I am hosting or presenting
• (c) you correspond with me on a social media platform such as Facebook, LinkedIn, Instagram or similar sites
• (d) you purchase a product or service from me

2.2 Where practicable I will only collect personal information about you directly from you. However, in some circumstances I may obtain personal information from a third party. If this information is obtained contrary to this Privacy Policy, the Privacy Act and the GDPR, I will destroy or de-identify such information within a reasonable period.

2.3 If you do not provide me with personal information when requested to do so, I may not be able to carry out your instructions or achieve the purpose for which the information has been sought.

3.1 I may collect, hold and use your personal information in order to:

• (a) respond to your enquiries
• (b) provide services including naturopathy, lifestyle and natural medicine treatment plans, and coaching
• (c) let you know about industry developments, my expertise and services that may be of interest to you.

3.2 I will only disclose personal information:

• (a) in order to carry out the instructions of my clients; and
• (b) subject to my confidentiality obligations, when using services in support of my business.

4.1 Subject to any confidentiality obligations, I may share some relevant personal information with:

• (a) people you authorise me to correspond with as reasonably required to carry out your instructions for testing, nutraceutical and supplement prescriptions;
• (b) my client management system (My Appointments)
• (c) third party service providers who assist with archival, accounting, legal services.

4.2 I will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act and the GDPR, for example, where I have reasonable grounds to suspect that you may be of harm to yourself or others.

4.3 If you have any concerns regarding the disclosure of your personal information, please do not hesitate to get in touch with me to discuss this personally.

5.1 I may, from time to time, send you newsletters, invitations and updates about my services. I will only do so if you have requested to receive such communications.

6.1 I take reasonable safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, and disclosure. For example, I maintain my files via My appointment database software that is subject to secure protection. If you are in communication with me via electronic means such as email, Zoom, Instagram, LinkedIn or Facebook, I do not have full control over the transmission or storage or any personal information disclosed. You agree that by participating in such forms of communication you understand and accept that there is an inherent risk of disclosure or loss of your personal information for which I cannot be held responsible.

7.1 You can contact me to access, correct or update your personal information at any time. Unless I am subject to a confidentiality obligation or some other restriction on giving access to the information which permits me to refuse you access under the Privacy Act and the GDPR, and I believe there is a valid reason for doing so, I will endeavour to make your information available to you within 30 days. Examples of circumstances where I may refuse to give you access to your personal information include where:

• (a) giving access would be unlawful;
• (b) I reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;
• (c) giving access would have an unreasonable impact on the privacy of others;
• (d) the information could reveal the intentions of a party in negotiations;
• (e) giving access could prejudice the taking of appropriate action in relation to unlawful activity; or

7.2 If you request to correct your personal information, I will correct the information, or, if I consider it more appropriate, note your request for amendment of the information on your record.

7.3 I will not charge you to make a request to access your record but I may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

8.1 If I decide to change my Privacy Policy, I will let my clients know of the revised copy.

If a breach of this Privacy Policy occurs, or if you wish to request a change to your personal information, you may contact me by emailing me at the following address: [email protected]